In this guide, we’ll walk you through how to add and manage payout adjustments in your Exercise.com Payments platform. You’ll learn how to create debit or credit adjustments, specify amounts and reasons, and review the adjustment details before applying changes. 1. Access Franchise Fee Settings In the Account tab, click Franchise Fees to manage fees […]

With the Exercise.com Member Management feature, you can easily transfer clients between locations right from the Client View. This makes it simple to manage clients across multiple business locations while keeping all their data intact. In this guide, you’ll learn how to select clients, access the transfer settings, and choose a new location. This process […]

With the Exercise.com Staff Management feature, this guide shows you how to manage staff permissions in the Corporate Dashboard. 1. Account Section Click the arrow menu next to the Account tab to reveal additional tabs. 2. Trainers Navigate to the ‘Trainers’ section to manage staff members. 3. Select a Staff Member Find and select the staff member you […]

This feature allows HQ Head Trainers to set up staff roles, customize permissions, and streamline staff management in the platform. 1. Trainers In the “Account” tab, click Trainers to access and manage staff settings. 2. Edit or Add New Staff Member Click “Add New Staff Member” to add a new staff member to the platform, […]

This feature allows administrators to add HQ staff members, assign their roles and permissions, and manage their responsibilities within the platform. 1. Trainers In the “Account” tab, click Trainers to access and manage staff settings. 2. Add New Staff Member Click “Add New Staff Member” to add a new staff member to the platform. 3. […]

This feature allows administrators to seamlessly access child platforms without needing to manually enter login credentials. With the auto-login option, admins can quickly switch between platforms, streamlining management and oversight. 1. Access Sites Tab Navigate to the “Sites” section to access a child platform and automatically log in. 2. Click Key Icon From the list […]

This feature allows administrators to control which reports are visible in the Site Reports section across all sites. 1. Reports In the “Site Configuration” tab, click on “Reports” to access and manage report visibility settings. 2. Enable Reports If the report toggle is enabled, the reports will appear in the newly created child platform. 3. […]

This feature is for administrators adding new sites. Contact Customer Support to enable the “Require Invite Link for Site Signup” feature flag. 1. Create Child Platform Log in to your platform as a trainer and go to the “Sites” tab. Create a new region and add a child. Then, create a new child platform by […]

To setup location hierarchy within your fitness business management software platform, follow the step-by-step instructions below. This guide will cover how to set up location hirarchy. 1. Sites On a multi-location platform, navigate to the “Sites” section. 2. Setup Hierarchy Levels When you’re on the Sites page, click “Setup Hierarchy Levels” to set up your […]