SupportReportsHow to Review Failed Check-Ins

How to Review Failed Check-Ins

Support Team

Posted by Support Team on November 26, 2024 — Updated on June 9, 2025

Within our Workout Software, you have the ability to review failed check-ins.

In this guide, you will learn how to review failed check-ins.

1. Account

Navigate to the “Account” section.

Account

2. Reports

Access “Reports” tab from the expanded menu.

Reports

3. Search Reports

Search for “Failed Barcodes” in the field or under “Visit” Reports.

Search Reports

4. Failed Barcodes

Select the “Failed Barcodes” report.

Failed Barcodes

5. Refresh Report

Refresh the report.

Refresh Report

6. View Results

View the results.

View Results

This guide covered the process of reviewing failed check-ins.

Support TeamSupport Team
- Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!