SupportAutomationsReset Billing Cycle Automation

Reset Billing Cycle Automation

Support Team

Posted by Support Team on March 9, 2022 — Updated on September 15, 2025

Here’s how to use the reset billing cycle automation, starting from the “Account” tab of your Dashboard. Step-by-step instructions are below:

1. Automations

Click “Automations” tab on the left side bar to access the automation settings area.

Automations

2. Create New Automation: Reset Subscription Billing Cycle Anchor

Click “Create New Automation” to start setting up a new automation rule, then select “Reset Subscription Billing Cycle Anchor.”

Create New Automation: Reset Subscription Billing Cycle Anchor

3. Edit Automation

Click on the edit icons to customize.

Edit Automation

4. For “When?”

Enter the number of days, weeks, or months. Selecting “Purchased Any” or “Purchased Specific” will enable additional options to select the item to be purchased.

For 'When?'

5. One-time Charge

For one time charges, the option to select the specific item will be available.

One-time Charge

6. Subscription

For subscription purchases, the option to select the specific item and payment plan will be available.

Subscription

7. Booked Session

For booked this session, select the service and optional staff member.

Booked Session

8. Tag Added

For tag added, select the tag(s).

Tag Added

9. Tag Removed

For tag removed, select the tag(s).

Tag Removed

10. Charge Behavior

Select the charge behavior for when the billing cycle anchor is reset.

Charge Behavior

11. Reset Subscription

elect a specific subscription to be reset or reset the most recent active subscription on the account.

Reset Subscription

You have successfully set up the reset billing cycle automation. Verify that the automation is active and configured with the correct timing and payment plans. For further customization, explore additional automation options or consult the help resources.


Support TeamSupport Team
- Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!