SupportBusiness Account SupportHow To Prevent Clients from Rescheduling Calendar Workouts

How To Prevent Clients from Rescheduling Calendar Workouts

Support Team

Posted by Support Team on June 19, 2025 — Updated on June 30, 2025

This guide will show you how to prevent clients from rescheduling workouts on their calendar.

1. Account

Click the arrow menu next to the Account tab to reveal the additional tabs.

Click to expand the Account menu

2. Customize Platform

Click the “Customize Platform” tab.

Click 'Customize Platform'

3. Client Settings

Click the “Client Settings” tab.

Click 'Client Settings'

4. General Settings

Go to the “General Settings” section and look for the “Disable Calendar Rescheduling?” setting.

General Settings

5. Disable Calendar Rescheduling

Click the “Disable Calendar Rescheduling?” setting to enable it. Once enabled, the “Move” option for scheduled workouts will no longer be available, preventing any rescheduling. Clients will still be able to view and log their workouts, but they won’t have the option to move them.

Click 'Disable Calendar Rescheduling?'

6. Save Settings

Scroll down and click the “Save” button to apply your changes.

Click 'Save'

This guide walked you through the steps to disable calendar rescheduling.


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