SupportAssessmentsManage Client Assessments

Manage Client Assessments

Support Team

Posted by Support Team on October 5, 2025 — Updated on October 5, 2025

Learn how to assign new assessments, complete them, and review detailed results to effectively track client progress.

1. Menu

Access the main menu.

Menu

2. Accounts

Click the “Accounts” tab to view the list of client accounts available for management.

Accounts

3. Select a Client

Click on the client name you want to manage.

Select a Client

4. Assessments

Within the client profile, click the “Assessments” tab to manage and review assessments assigned to this client.

Assessments

5. Search Completed Assessments

Navigate to the appropriate section where you can assign or manage assessments for the client.

Search Completed Assessments

6. Assign New Assessment

Click o “Assign New Assessment” to begin the process of adding a new assessment for this client.

Assign New Assessment

7. Select an Assessment or Sequence

Click the dropdown labeled “Select an assessment or sequence” to view available assessments.

Select an Assessment or Sequence

8. Select Assessment

Choose an assessment from the list to assign it to the client.

Select Assessment

9. Select Option

Choose to enable the following options: “Send reminders until client completes assessment(s)” and/or “Unassign after client completes assessment(s)”.

Select Option

10. Assign

Click the “Assign” button to confirm and assign the selected assessment to the client.

Assign

11. Complete Assessment

Click on the”Complete Assessment” button.

Complete Assessment

12. Assessment and Sequence List

Click on the dropdown.

Assessment and Sequence List

13. Select Assessment

Select the assessment you want to complete.

Select Assessment

14. Complete Assessment

Click the “Complete” button to be taken to the assessment.

Complete Assessment

15. Fill in Assessment

Fill in the Assessment. Enter all necessary information to continue.3

Fill in Assessment

16. Submit Assessment

Click the “Submit” button to save all entered information and submit the assessment for the client.

Submit Assessment

17. More Options

View more options for completed assessments by clicking on the three dot menu back on the completed assessments list.

More Options

18. Assessment Options

You can select from the following options: view assessment, edit assessment, download as CSV or delete assessment.

Assessment Options

You have successfully assigned, completed, and reviewed client assessments within the Client Tab.

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