SupportBusiness Account SupportHow to View if a Client’s Response Was Sent via SMS

How to View if a Client’s Response Was Sent via SMS

Support Team

Posted by Support Team on July 31, 2025 — Updated on August 3, 2025

This guide will walk you through the process of viewing messages that were sent via SMS.

1. Messages

Navigate to the “Messages” tab.

Click 'Messages' tab.

2. Create or Select Message

On the Messages page, you can create a new message or search for and select an existing message thread where you want to send your message.

Send a message.

3. Select via SMS

Enter your message, then click the downward arrow in the lower-right corner to reveal the option to send via SMS.

Send the message via SMS.

4. Send Message

Click “Send” button.

Click 'Send' button.

5. View Message – Trainer Account

Able to view message sent via SMS using the trainer’s account.

View message using Trainer's account.

6. View Message – Client Account

Able to view message sent via SMS using the client’s account.

View message using Client's account.

You can now view the message response sent via SMS.


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