How to Adjust Payout Fees

In this guide, we’ll walk you through how to add and manage payout adjustments in your Exercise.com Payments platform. You’ll learn how to create debit or credit adjustments, specify amounts and reasons, and review the adjustment details before applying changes.

1. Access Franchise Fee Settings

In the Account tab, click Franchise Fees to manage fees related to your franchise operations.

2. Open Fee Payouts

Click Fee Payouts to view and adjust payout details.

3. Select a Fee Payout

Select the payout period you want to adjust.

4. Initiate Add Adjustment

Click the Add Adjustment button to start creating a new fee adjustment entry.

5. Open Adjustment Type Options

Click Adjustment Type to select the kind of adjustment you want to apply.Note:

• Positive amounts indicate a Debit (increase the amount owed).

• Negative amounts indicate a Credit (decrease the amount owed).

6. Input Adjustment Amount

Click the Amount field and enter the desired adjustment value. This can be positive or negative. Enter up to two decimal places.

7. Enter Adjustment Reason

Click the Reason field and enter a description or justification for the adjustment.

8. Review Adjustment Details

In the Preview section, you can review the current amount owed, the Credit or Debit adjustment, and the new amount owed before applying the adjustment.

9. Confirm Add Adjustment

Click Add Adjustment to save the credit or debit adjustment to the payout fees.

10. Add Another Adjustment

Click Add Adjustment again to add another fee adjustment.

11. Add Adjustment Details

Select Debit to increase the amount owed, then enter the amount and reason. Review the adjustment details in the Preview section, and click Add Adjustment to confirm.

12. Review Adjustments Before Payout Starts

In the Adjustments section, the added adjustments are displayed along with their reason, user, and timestamp.The value color changes based on whether it has a postive or negative sign — a red negative sign indicates a Credit, while a green positive sign indicates a Debit.

You can also edit an adjustment by clicking the Edit icon, or delete it by clicking the Delete (trash) icon.

13. Review Adjustments After Payout Starts

Once the payout is in progress or complete, you will no longer be able to edit or delete the adjustments.

Summary

You have successfully adjusted payout fees by adding credit and debit adjustments for the selected period. You can now manage payout adjustments confidently, ensuring accurate franchise fee tracking on your Exercise.com Payments dashboard.