Posted by on July 27, 2025 — Updated on July 29, 2025
This guide demonstrates how guest visits are deducted from a client’s package when the “Include Guests in Visit Count” setting is enabled.
Under the Account section, click “Packages” to access and manage the client’s packages.
To access the new setting for counting guest visits, start by creating a new package or editing an existing one.
From the Edit Package screen, scroll down and check the “Include Guests in Visit Count” option to include guest visits in the total count.
Log in as a client, then click on the “Booking” tab to book a session.
Once redirected to the Booking page, select a session to book.
To proceed with the booking, click “Continue” to add a guest and finalize the reservation.
Choose the “Add a Guest” option, fill in the required details in the fields provided, and click “Book Session” to complete the booking.
Logged in as a trainer, go to the client’s profile and select the “Packages” tab. View the package used for booking the session.
Notice that two visits were deducted, one for the client and one for the guest.
Go to the “Visits” tab to check and confirm that guest visits are being counted.
Notice that two visits were deducted from the total number of visits available in the package, one for the client and one for the guest. For example, the package used in this case originally had 3 visits; now, only 1 visit remains because the guest visit was included in the count.
This guide covered How Guest Visits Can Be Counted Against the Client’s Package.