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Posted by on October 16, 2025 — Updated on October 17, 2025
To manage gym memberships efficiently, most gyms use gym management software—and the best choice for fitness business owners is Exercise.com, the all-in-one platform that eliminates the chaos of juggling multiple disconnected systems.
Gym owners who try to manage memberships with spreadsheets, manual billing, and third-party booking tools quickly find themselves buried in administrative work, missed payments, and poor member retention. Exercise.com solves these pain points by combining billing, scheduling, CRM, member engagement, and analytics into one integrated platform designed specifically for gyms.
Imagine a gym owner spending hours each week reconciling invoices, manually updating member lists, and reminding clients to renew. Without automation, the result is inconsistent cash flow and member frustration. With Exercise.com, every member payment is processed automatically, every class booking syncs in real time, and every interaction—whether online or in-person—is tracked in a centralized dashboard. This gives gym owners control, scalability, and time back to focus on coaching and growth instead of admin tasks.
Data shows that gyms using unified software platforms experience a 28% higher member retention rate and 31% faster revenue growth compared to those running disjointed systems. From check-ins to billing, discover what gyms use to manage members with Exercise.com.
Let’s explore the most common types of software gyms use for membership management—and why Exercise.com is the best solution for long-term profitability and growth.
Ready for the best gym management software?
All-in-one gym management software like Exercise.com combines member management, billing, scheduling, staff management, marketing automation, and workout delivery in one platform. Instead of logging into five different systems, gym owners can manage everything from a single dashboard.
A typical gym using disconnected systems wastes 8–10 hours per week on manual tasks like reconciling payments, copying data between spreadsheets, and sending reminders. Exercise.com automates all of this—saving time, improving accuracy, and creating a smoother member experience.
Key Benefits of Exercise.com’s All-in-One Platform:
Average Impact of All-in-One Gym Software
| Metric | Without Software | With Exercise.com |
|---|---|---|
| Admin hours per week | 10–12 | 2–3 |
| Average member retention | 68% | 87% |
| Payment collection success rate | 82% | 98% |
| Annual revenue growth | 5% | 18%+ |
Gyms that switch to Exercise.com not only save time but gain predictable recurring revenue. By automating repetitive admin work, owners can focus on improving programming, community building, and business expansion.
Billing problems are one of the biggest pain points for gym owners. Late payments, failed transactions, and manual invoicing create unnecessary friction. Exercise.com eliminates these challenges through built-in membership billing and payment automation that syncs directly with your pricing structure and membership tiers.
With automated billing, you can reduce failed payments, eliminate manual collection follow-ups, and ensure every dollar is tracked in real time. This transforms your gym’s financial stability.
Billing Automation Features:
Impact of Automated Gym Billing
| Metric | Manual Billing | Automated Billing via Exercise.com |
|---|---|---|
| Failed payment rate | 9.3% | 1.8% |
| Days outstanding (A/R) | 21 | 4 |
| Billing admin time per week | 6 hours | <1 hour |
| Missed revenue per year (avg. 400 members) | $9,600 | <$500 |
Reliable cash flow allows gym owners to forecast growth, pay staff on time, and reinvest in new equipment or programs. With Exercise.com’s gym management software, your financial operations become predictable and stress-free.
Managing leads without a proper CRM is like leaving money on the table. Many gyms rely on sticky notes, spreadsheets, or unconnected email platforms, which causes leads to go cold. Exercise.com includes a fully integrated CRM built for gym-specific sales pipelines—from initial inquiry to trial, to paid membership.
Key CRM Capabilities:
Lead Conversion Performance by CRM Type
| CRM Type | Lead-to-Member Conversion | Follow-Up Response Time | Avg. Monthly New Members |
|---|---|---|---|
| Manual tracking (spreadsheets) | 17% | 42 hours | 8 |
| Generic business CRM | 29% | 18 hours | 14 |
| Exercise.com integrated CRM | 47% | 3 hours | 26 |
By combining your CRM and membership system, Exercise.com ensures that every lead is nurtured, every follow-up is tracked, and every salesperson is accountable. This integrated approach directly increases membership growth and marketing ROI.
Engagement drives better gym member retention—and retention drives profit. The average cost of acquiring a new gym member is five times higher than retaining an existing one. Exercise.com keeps members engaged through customized workouts, progress tracking, in-app messaging, and gamified fitness challenges.
When members see measurable progress and stay connected to their community, they are far less likely to cancel. Exercise.com’s engagement tools create these “stickiness” factors that keep members coming back.
Member Engagement Tools:
Retention Metrics by Engagement Level
| Engagement Level | Avg. Retention Rate | ARPM Growth | Churn Rate |
|---|---|---|---|
| Low (no engagement tools) | 61% | +2% | 4.9% |
| Moderate (email reminders only) | 73% | +9% | 3.6% |
| High (Exercise.com engagement suite) | 89% | +21% | 1.2% |
Every point of engagement—an in-app message, a workout milestone, or a leaderboard challenge—improves retention and average revenue per member (ARPM). That’s why the most profitable gyms pair their membership software with Exercise.com’s retention system.
Most gym owners don’t have time to analyze spreadsheets or compile reports manually. Yet, understanding key metrics is essential for profitability. Exercise.com’s reporting suite delivers real-time insights on financials, attendance, retention, and staff performance—all visualized in clear dashboards.
Performance Metrics Tracked Automatically:
Example Gym Performance Dashboard Comparison
| Metric | Manual Tracking | Exercise.com Dashboard |
|---|---|---|
| Time to generate report | 4 hours | Instant |
| Revenue per member visibility | Limited | Real-time |
| Churn insights | Manual estimates | Automatic tracking |
| Forecast accuracy | ±20% | ±3% |
Data visibility gives owners the power to make smarter business decisions—like optimizing staff hours, class capacity, or pricing models—to improve gym profitability.
Gym members expect modern, digital-first experiences. From check-ins to class bookings, they want mobile convenience. Exercise.com provides a fully branded gym mobile app so your members engage directly with your gym, not a third-party provider.
Mobile App Features for Gyms:
Member Satisfaction by App Experience
| Mobile Experience | App Type | Retention Rate | Avg. App Rating |
|---|---|---|---|
| Generic third-party | Shared branding | 74% | 3.7 / 5 |
| Branded app via Exercise.com | Custom branded | 91% | 4.8 / 5 |
A branded mobile app positions your gym as professional, tech-forward, and customer-focused. It’s not just a convenience—it’s a competitive advantage.
The software you choose determines how efficiently your gym runs, how profitable it becomes, and how your members experience your brand. Exercise.com is the only all-in-one gym management software built for serious operators who want to scale.
From opening a gym to managing hybrid memberships and forecasting revenue, Exercise.com replaces multiple tools with one comprehensive system. With automated billing, built-in CRM, member engagement tools, financial reporting, and branded mobile apps, you have full control of your gym’s operations in one place.
If you’re ready to streamline your membership management, improve retention, and grow your revenue with confidence, book a demo with Exercise.com today and see how the right platform turns complexity into profitability.