Trainerize Review (⭐️ 6.5 ⭐️) for Personal Trainers, Gyms, + Fitness in 2025

This Trainerize review gives an overall score of 6.5, with strong workout creation (8.5) but weaker marketing (5.5) and automations (6.0), ideal for small personal training setups.

So, is Trainerize worth it for your fitness business? To kick off the Trainerize review, let’s begin with a comprehensive comparison table that evaluates Trainerize against Exercise.com. This table will cover the key features important for fitness professionals like personal trainers, gym owners, fitness influencers, and more, offering a detailed look at how Trainerize stacks up so you can decide for yourself if Trainerize is the best choice for your fitness business.

Feature Category	Trainerize Description	Trainerize Score	Exercise.com Description	Exercise.com Score
Booking	Efficient but basic booking capabilities for scheduling sessions.	7.0	Comprehensive scheduling with real-time availability.	9.5
Mobile Apps	Offers branded mobile apps, though with some limitations.	7.5	Fully custom branded mobile apps for iOS and Android.	9.8
Workout Creation & Delivery	Strong workout creation tools, including video exercises.	8.5	Extensive workout creation and delivery tools, including video workouts.	9.6
Custom Branding	Limited customization options for app branding.	6.0	Full customization to match brand identity.	9.8
Payments	Integrates with third-party processors but not as seamless.	6.5	Flexible payment processing options with competitive rates.	9.4
Groups	Supports group training but lacks some engagement features.	7.0	Enhanced group management, including online classes and memberships.	9.7
Challenges	Offers basic challenge features that could be improved.	6.0	Advanced challenge creation with engagement tracking.	9.5
Waivers	Basic digital waiver functionalities.	6.5	Simplified waivers and contracts with e-signature support.	9.4
Invoicing	Simplistic invoicing capabilities, suitable for small-scale use.	6.0	Comprehensive invoicing tools with automated follow-ups.	9.3
Assessments	Provides some assessment tools but lacks depth.	6.0	Detailed client assessments with progress tracking.	9.5
Messaging	Basic messaging features, lacks integration with marketing tools.	6.0	Advanced messaging, including personalized communication and marketing.	9.5
Marketing	Limited marketing tools compared to competitors.	5.5	Robust marketing suite with automations and customized campaigns.	9.6
Automations	Basic automation features, mainly for workout and diet plans.	6.0	Extensive automations for workouts, client management, and more.	9.8
Reports	Basic reporting functionalities, covering essential metrics.	6.0	Advanced analytics and customizable reporting on all aspects of business.	9.7
Total Score	(Average of individual scores)	6.5	(Average of individual scores)	9.5

Read on and then check out our list of the best Trainerize alternatives for fitness to see why the best gym management software and the best personal training software is essential for gym owners and personal trainers looking to get their own custom branded fitness apps, increase gym member retention, and add multiple gym revenue streams both online and in-person.

With Trainerize, gyms and personal trainers often find themselves needing to buy additional software to fully manage their fitness business. In contrast, those using Exercise.com can typically consolidate their operations, eliminating the need for multiple platforms and running their entire business seamlessly from one comprehensive solution.

Get a demo now!

Trainerize Review for Fitness Professionals

Trainerize is a solid choice for personal trainers, especially those running small-scale personal training businesses (though there are some open questions around Trainerize customer service quality, especially after its acquisition by ABC Fitness—now making it technically “ABC Trainerize”). It offers efficient tools for workout creation and delivery, including video exercises that enhance the training experience. Its straightforward approach to booking, basic client management, and workout programming makes it accessible and practical for individual trainers or small studios focusing on personalized client interactions. However, Trainerize’s features around automation, marketing, and comprehensive business management are somewhat basic, which could limit its effectiveness as the business grows or as operational demands become more complex.

On the other hand, Exercise.com is designed as a professional-grade solution that caters to a wide spectrum of fitness business sizes and types, including personal training operations, large gyms with multiple locations, and online fitness influencers managing extensive client bases.

You can offer booking and scheduling.

Fitness assessments, waivers, and invoices.

Ecommerce solutions for gyms, personal trainers, and online fitness businesses.

A professional grade workout plan creator and workout logger.

Custom branded fitness apps.

Client and member management.

And much, much more.

The platform excels in delivering not just basic functionalities but advanced features that address the nuances of managing a diverse and expansive fitness business. With robust capabilities in customization, automation, marketing, and client engagement, Exercise.com provides a comprehensive ecosystem that supports business growth, scalability, and enhanced client retention.

Exercise.com’s superior tools for managing multiple trainers, locations, and extensive client databases make it an ideal choice for ambitious fitness businesses aiming to expand their reach and impact. Whether it’s running a multi-location gym chain, overseeing a vast online fitness coaching empire, or managing a network of fitness influencers, Exercise.com offers the scalability and feature depth necessary to handle complex business structures and varied client demands efficiently.

While Trainerize offers a user-friendly and functional platform for small personal training ventures, Exercise.com stands out as the more versatile and powerful option, capable of supporting not only personal trainers but also larger fitness businesses with its comprehensive suite of features. This makes Exercise.com the preferred choice for fitness professionals looking for a robust, all-encompassing platform to manage and grow their business successfully.

See why the best gym management software, the best personal training software, and the best online fitness coaching software around is Exercise.com. You can book classes, sell workout plans, schedule appointments, run fitness challenges, do gym check-ins, offer online training, log workouts, create fitness assessments, generate reports, use habit tracking, offer fitness upsells, message clients, engage gym members, use automations, process payments, and much more—all from your very own custom branded fitness apps. Don’t take our word for it—just read our reviews!

The best Trainerize alternative is Exercise.com. Compare Exercise.com vs Trainerize (with Trainerize reviews) for a head to head match-up.

Get a demo now!

Analysis

• Trainerize: The overall score of 6.5 reflects a functional platform that excels in workout creation and delivery but shows room for improvement in more complex areas such as automations, marketing, and comprehensive client management.
• Exercise.com: Maintaining a high average score of 9.5, Exercise.com continues to demonstrate excellence in providing a holistic, feature-rich platform tailored for a wide range of fitness business needs, offering superior customization, integration, and user engagement.

Pros and Cons of Trainerize for Gym Owners

Trainerize offers specific features tailored for gym owners looking to enhance their management and engagement strategies, but it may not be suitable for every gym environment. Here are the key pros and cons:

Pros:

• Client Engagement: Trainerize excels at fostering client engagement through personalized workout plans, progress tracking, and in-app communication, which can help increase member retention.
• Integration Capabilities: Easily integrates with other tools, allowing gym owners to connect Trainerize with their existing CRM and sales software for a smoother operation.

Cons:

• Limited Group Management Features: While adequate for individual training sessions, Trainerize lacks advanced tools for managing larger group classes or diverse gym schedules comprehensively.
• Dependence on Other Software: For extensive administrative functions like detailed financial reporting or broader business analytics, gym owners might need to rely on additional software alongside Trainerize.

Get a demo now!

Pros and Cons of Trainerize for Personal Trainers

For personal trainers, Trainerize provides a variety of tools to enhance training delivery and client management, yet there are limitations that might impact its utility.

Pros:

• Workout Customization and Delivery: Offers robust features for creating and delivering personalized workout programs, complete with video demonstrations and tracking.
• Mobile Functionality: The mobile app allows trainers to manage their clients on-the-go, providing a flexible and accessible platform for remote coaching.

Cons:

• Basic Financial Tools: Trainerize includes only basic invoicing and payment processing, which might require personal trainers to use additional software for complete business management.
• User Interface Complexity: Some users find the interface less intuitive, which can result in a steeper learning curve and potentially slower adoption.

Get a demo now!

Pros and Cons of Trainerize for Fitness Coaches and Fitness Influencers

Trainerize serves fitness coaches and influencers well in many respects, especially for online coaching, but there are areas where it could improve.

Pros:

• Client Interaction: Enhances client interaction with built-in messaging and social features, fostering a strong coach-client relationship.
• Scalability: Supports scaling up operations, making it easier for influencers to manage increasing numbers of followers and clients.

Cons:

• Content Distribution Limitations: While effective for individualized coaching, Trainerize lacks broader content distribution tools which can limit influencers looking to publish more generalized fitness content.
• Marketing Features: The platform’s marketing features are somewhat basic, potentially requiring additional tools for complex campaigns.

Pros and Cons of Trainerize for Yoga Studio Owners

Trainerize can support yoga studio owners in managing their businesses, but certain aspects may not fully align with the specific needs of a yoga studio.

Pros:

• Flexible Scheduling: Offers flexible scheduling options that are ideal for arranging classes, workshops, and private sessions.
• Client Progress Tracking: Enables detailed tracking of client progress, which is beneficial for maintaining engagement in wellness programs.

Cons:

• Specialized Yoga Features Lack: The platform may lack features specifically tailored for the unique aspects of yoga practice, such as integration with mindfulness apps or detailed pose libraries.
• Limited Customization: Customization options may not be extensive enough to reflect the unique branding and atmosphere of a yoga studio fully.

Pros and Cons of Trainerize for CrossFit Box Owners

Trainerize provides foundational management tools for CrossFit box owners but may fall short in areas critical for the dynamic and community-driven nature of CrossFit.

Pros:

• Workout Programming: Effective for programming daily workouts (WODs) and tracking performance, which is central to CrossFit training.
• Community Building Tools: Offers some features that help build and engage the community, such as challenge creation and leaderboards.

Cons:

• Group Class Management: Limited capabilities in managing the complex scheduling and member segmentation typical of CrossFit boxes.
• Integration with Other CrossFit Tools: May require additional integrations for seamless operation with other CrossFit-specific software, adding complexity and cost.

Get a demo now!

Common Trainerize Complaints for Fitness Businesses

Trainerize is celebrated for its client engagement and training customization capabilities; however, users have raised several common complaints that can affect the overall satisfaction and functionality of the platform:

• Limited Comprehensive Business Management Tools: Users often find that while Trainerize excels in workout and client management, it lacks comprehensive tools for complete business operations, particularly in areas like advanced financial reporting and broader business analytics.
• Interface Usability Issues: Although Trainerize provides a modern interface, some users find it less intuitive, especially when navigating more complex functionalities. This can lead to a steeper learning curve and potentially slower adoption rates among staff and clients.
• Reliance on Additional Software: For more extensive administrative and marketing functions, users frequently need to integrate additional software solutions, which can complicate operations and increase costs.
• Customer Support Concerns: Some fitness businesses have reported challenges with getting timely and effective support from Trainerize’s customer service team, which can be crucial when dealing with system issues that affect daily operations.
• Customization Limitations: While Trainerize allows for some level of customization in workouts and client communications, it may not offer enough flexibility to fully align with a business’s branding or to accommodate specific operational workflows.

These complaints suggest that while Trainerize is a robust tool for fitness training management, potential users should be prepared to supplement the platform with additional resources or navigate some of its less user-friendly aspects.

Key Advantages and Disadvantages of Trainerize for Fitness Businesses

Trainerize offers distinct advantages for fitness businesses focused on personal training and digital engagement, yet there are also notable disadvantages that could impact its efficacy for larger operations or those seeking a more integrated solution.

Advantages:

• Specialization in Digital Personal Training: Trainerize is particularly strong in digital personal training, offering comprehensive tools for creating, customizing, and delivering workout programs remotely, complete with multimedia integration.
• High Client Engagement: The platform’s robust set of engagement tools, including in-app messaging, fitness tracking, and progress photos, helps keep clients motivated and involved in their fitness journeys.
• Scalability for Online Training: Trainerize is designed to scale well for businesses expanding their online personal training services, capable of managing numerous clients with varying training schedules.

Disadvantages:

• Need for Supplemental Software: Despite its strengths, Trainerize does not cover all aspects of gym management, such as detailed point-of-sale features or complex membership tiers, often requiring additional software to fulfill these needs.
• Generic Marketing Tools: The marketing tools available within Trainerize are somewhat basic, lacking the depth required for more sophisticated or targeted marketing campaigns that larger fitness businesses might need.
• Business Analytics: While Trainerize provides some reporting features, they may not delve deeply enough into analytics to offer the insights larger businesses require for strategic decision-making.
• Integration Complexities: Integrating Trainerize with other systems can sometimes be challenging, as not all popular business tools may seamlessly connect with the platform, potentially leading to integration issues or data silos.

These advantages and disadvantages underscore Trainerize as an excellent option for fitness professionals focused on expanding their personal training services digitally, though larger businesses or those seeking a fully integrated management system might find Exercise.com a more fitting solution due to its comprehensive features and customization options.

Get a demo now!

How much does Trainerize cost per month?

Trainerize offers several pricing tiers starting from around $30 per month for a basic plan, which includes essential features for personal training. Costs increase with more advanced plans that support additional clients and provide more comprehensive features, reaching up to approximately $300 per month for larger training studios or gyms needing extensive management capabilities.

Read More: How much does Trainerize cost per month?

Is there a better app than Trainerize?

Whether there is a better app than Trainerize depends on your specific needs. For those seeking more customized and integrative solutions, Exercise.com offers a robust alternative with extensive customization options, comprehensive business management tools, and excellent customer support, making it a strong contender for fitness professionals who need more than just training software.

Is Trainerize Studio worth it?

Trainerize Studio can be worth it for fitness studios that require extensive client management, workout customization, and communication tools. The platform supports scalable client training, which is ideal for studios looking to expand their online presence. However, the value depends on your specific business needs and how well the features align with your operational goals.

Do clients have to pay to use Trainerize?

Clients typically do not have to pay to download or access the Trainerize app if their fitness professional or studio has a subscription. The cost is generally covered by the trainer or facility as part of their service offering to clients.

Is Trainerize online safe?

Trainerize is considered safe for online use. It employs standard security measures such as data encryption and secure servers to protect user information and ensure that all interactions within the app are safeguarded against unauthorized access.

What is Trainerize used for?

Trainerize is used primarily for creating personalized workout and nutrition plans for clients, tracking their progress, and facilitating communication between fitness professionals and their clients. It serves as a tool to manage client data, enhance engagement, and streamline the training process through its mobile and web platforms.

What are the disadvantages of Trainerize for fitness?

Disadvantages of Trainerize for fitness include its learning curve for new users, potential limitations in customization depending on the plan, and reliance on internet connectivity for optimal use. Some users also report occasional bugs and glitches, which can affect the user experience.

What are the pros and cons of Trainerize for fitness?

Pros of Trainerize for fitness include its comprehensive features for workout planning, client tracking, and communication, which enhance client engagement and streamline management tasks. Cons may include the cost for higher-tier plans, the need for ongoing internet access, and occasional technical issues that can detract from the overall user experience.

Are Trainerize reviews on Glassdoor mostly positive or negative?

Based on the search results provided, the Trainerize reviews on Glassdoor appear to be mostly positive. The key evidence is:

• Trainerize has an overall rating of 3.7 out of 5 on Glassdoor, based on over 20 reviews left by employees[1].
• 66% of employees would recommend working at Trainerize[1].

While the search results do not provide a detailed breakdown of the positive vs negative reviews, the overall rating and the percentage of employees who would recommend the company suggest that the Trainerize reviews on Glassdoor skew more towards the positive side.

The search results do not indicate any significant negative sentiment or themes in the Trainerize reviews on Glassdoor.

Citations:
[1] https://www.glassdoor.ca/Reviews/Trainerize-Reviews-E4182281.htm
[2] https://www.reddit.com/r/recruitinghell/comments/10d2l8x/reminder_that_glassdoor_is_extremely_biased/
[3] https://news.ycombinator.com/item?id=15465252
[4] https://www.glassdoor.com/Reviews/ABC-Fitness-Reviews-E28305.htm
[5] https://www.glassdoor.com/Reviews/Mindbody-Reviews-E319289.htm

Are Trainerize Google reviews mostly positive or negative?

Trainerize Google reviews are predominantly positive, with users appreciating the app’s functionality and its impact on improving client engagement and tracking fitness progress. Negative comments tend to focus on specific technical issues or customer service experiences.

Are Trainerize reviews on Reddit mostly positive or negative?

Based on the Reddit search results provided, the reviews of Trainerize from personal trainers appear to be mixed, with both positive and negative sentiments expressed:

Negative Sentiments:

• One Reddit user states that Trainerize has been an “ongoing source of frustration” due to issues like slow loading times, buggy chat, and difficulty finding client information[2].
• Another user says they are “pretty much over Trainerize” after using it for about 2 years, citing ongoing problems and frustrations[2].

Positive Sentiments:

• One Redditor says Trainerize has been a “godsend” for their business and makes their life much easier[3].
• Another user praises the Everfit app, which they say they love and their clients are extremely happy with, suggesting they prefer it over Trainerize[3].

So in summary, the Reddit reviews present a mixed picture, with some personal trainers finding Trainerize to be a helpful and beneficial platform, while others express significant frustrations and dissatisfaction with the software. There does not appear to be a clear consensus of either mostly positive or mostly negative sentiment.

Citations:
[1] https://www.glassdoor.ca/Reviews/Trainerize-Reviews-E4182281.htm
[2] https://www.reddit.com/r/personaltraining/comments/tcjdow/trainerize_your_experiences_with_other_apps/
[3] https://www.reddit.com/r/personaltraining/comments/1afwuxt/for_those_of_you_that_use_a_software_like/
[4] https://www.reddit.com/r/recruitinghell/comments/10d2l8x/reminder_that_glassdoor_is_extremely_biased/
[5] https://news.ycombinator.com/item?id=15465252

Does Trainerize take a percentage?

Trainerize does not take a percentage of the revenue earned through the app by trainers or fitness businesses. Instead, it operates on a subscription model where users pay a monthly fee to access the platform’s features.

What company owns Trainerize?

Trainerize is owned by ABC Financial, a leading provider of technology and related financial services for the fitness industry, following its acquisition in recent years.

How many people use Trainerize?

As of the latest updates, Trainerize is used by thousands of fitness professionals and businesses worldwide, helping them manage client training programs and communications effectively.

Is Trainerize a CRM system?

Trainerize functions as a CRM (Customer Relationship Management) system for fitness professionals, offering tools to manage client interactions, track progress, and handle communications, all aimed at improving customer retention and service quality.

Read More: Best CRM Software for Gyms

How do I leave a review on Trainerize?

To leave a review on Trainerize, you generally need to use the platform where you downloaded the app, such as the Google Play Store or Apple App Store. Look for the option to write a review in the app’s listing and share your experience.

Is Trainerize a POS system?

Trainerize is not primarily a POS (Point of Sale) system; it is more focused on fitness management. However, it does integrate with other systems that handle sales and payments, offering a comprehensive business solution when combined with these services.

Read More: Best POS Software for Gyms

Can you use a Square reader with Trainerize?

Direct integration of a Square reader with Trainerize is not typically supported as Trainerize does not focus on point-of-sale functionalities. Users would need to manage payments through other integrated systems that can connect with Square.

Is the Trainerize app free?

The Trainerize app is free for clients to download and use when their fitness professional has a subscription. However, fitness professionals and businesses must pay for their subscription to access the platform’s full capabilities.

Is Trainerize HIPAA compliant?

Trainerize takes measures to ensure user data is handled securely, but it is not specifically marketed as HIPAA compliant. Fitness professionals dealing with health information should verify compliance if they are subject to HIPAA regulations. On the other hand, Exercise.com is HIPAA compliant.

Where is Trainerize headquartered?

Trainerize is headquartered in Vancouver, Canada, where it operates and manages its services for fitness professionals worldwide.

How long has Trainerize been in business?

Trainerize has been in business since 2008, steadily growing to become a significant player in the fitness technology industry, offering solutions to enhance client management and engagement.

Can you sell products on Trainerize?

Trainerize primarily focuses on managing fitness services and client engagement rather than directly selling products. However, it can be integrated with other platforms that facilitate product sales, allowing businesses to offer a more comprehensive service.

What kind of company is Trainerize?

Trainerize is a technology company specializing in fitness management software designed to help personal trainers and fitness businesses enhance client engagement, streamline workout planning, and improve communication.

Does Trainerize sync with QuickBooks?

Trainerize does not natively sync with QuickBooks. Businesses looking to integrate financial management with client and workout tracking may need to use additional tools or services that can bridge these functionalities.

Read More: Best Gym Software with QuickBooks Integration

What is Trainerize payments?

Trainerize Payments is a feature within the platform that allows fitness professionals to collect payments for services directly through the app, facilitating easy and secure financial transactions.

Can you text through Trainerize?

Yes, you can text through Trainerize using its built-in messaging features, which allow trainers to communicate directly with clients, providing guidance, updates, and motivation.

What does Trainerize integrate with?

Trainerize integrates with various apps and services to enhance its functionality, including nutrition tracking apps like MyFitnessPal, communication tools like Zapier for workflow automation, and other fitness tracking devices and apps to provide a holistic view of client progress.

What does Trainerize software do?

Trainerize software helps fitness professionals manage their clients by providing tools for creating personalized workouts, tracking client progress, and communicating effectively. It aims to streamline the process of fitness management and enhance the interaction between trainers and their clients.

What type of app is Trainerize?

Trainerize is a fitness management app designed for personal trainers and fitness studios to create personalized training and nutrition programs, track client progress, and engage with clients through an integrated online platform.

How do I compare TrueCoach vs Trainerize?

To compare TrueCoach vs Trainerize, consider factors like feature sets, pricing, user interface, and specific needs of your coaching business. TrueCoach focuses on strength and conditioning coaches and offers detailed programming capabilities, whereas Trainerize provides a broader range of features suitable for a wider variety of fitness professionals and includes marketing tools.

Read More: TrueCoach vs Trainerize

How do I cancel my Trainerize contract?

To cancel your Trainerize contract, you typically need to log into your account, navigate to the billing or subscription section, and follow the prompts to cancel. It’s advisable to review your contract terms for any specific conditions or required notice periods.

Read More: How do I cancel Trainerize?

What are Trainerize processing fees?

Trainerize processing fees are the charges applied for financial transactions made through the app. These are typically competitive within the industry and are disclosed to users in the payment setup and subscription management sections.

What is Trainerize payments?

Trainerize Payments refers to the platform’s integrated payment processing system, which allows fitness professionals to receive payments for their services directly through the app. This system simplifies the financial aspects of running a fitness business by integrating payment collection with client management.

Is the Trainerize app free?

The Trainerize app itself is free for clients whose trainers have an active subscription. However, trainers and fitness businesses must pay for their monthly subscription to access and use the platform’s features.

How many companies use Trainerize?

Thousands of companies worldwide use Trainerize, ranging from individual personal trainers to large fitness studios and gyms. This wide usage underscores its effectiveness in managing client workouts and engagements.

How can I get out of my Trainerize contract?

To get out of your Trainerize contract, review the terms of your agreement for any specific cancellation policies, which might include notice periods or fees. Contact Trainerize customer support for guidance on the steps necessary to terminate your contract.

Why are Trainerize processing fees so high?

Trainerize processing fees may seem high to some users due to the comprehensive service the platform offers, including not just payment processing but also client management, workout scheduling, and extensive customer support. These fees help maintain and improve these services.

Read More: Best Gym Payment Processing Software

Can clients see notes on Trainerize?

Yes, clients can see notes on Trainerize if the trainer chooses to share them. This feature allows trainers to provide personalized feedback and instructions, enhancing the training experience and communication.

Is Trainerize a POS system?

Trainerize is not primarily a POS (Point of Sale) system; it is more focused on fitness management. However, it integrates payment processing capabilities that allow trainers to sell services and receive payments directly through the app.

Read More: Best POS Software for Gyms

What is the best Trainerize alternative?

The best Trainerize alternative depends on your specific needs, but Exercise.com is often considered a top choice for those seeking more comprehensive and customizable fitness management software. Exercise.com offers similar features to Trainerize but with greater flexibility in customization, making it ideal for businesses looking to tailor their software to their specific operational needs.

Read More: Best Trainerize Alternative

What is the best personal training software?

The best personal training software is one that combines ease of use with comprehensive features to manage client relationships, workouts, progress tracking, and business operations. Exercise.com is highly recommended for its ability to provide these functionalities in an integrated, user-friendly platform.

Read More: Best Personal Training Software

What is the best online fitness coaching software?

The best online fitness coaching software provides tools that facilitate interaction, program delivery, progress monitoring, and client management in a seamless digital environment. Exercise.com stands out for its robust features that support online coaching, including video workouts, client communication tools, and performance tracking.

Read More: Best Online Fitness Coaching Software

What is the best gym management software?

The best gym management software offers extensive features to streamline operations, improve member satisfaction, and grow business revenues. Exercise.com is renowned for its comprehensive management tools, including membership management, workout programming, staff scheduling, and integrated payment processing, making it an excellent choice for gym owners looking to enhance their facility’s efficiency and client engagement.

Get a demo now!